The way we work has changed. Modern organizations are putting together new technology systems that allow employees to be productive outside a traditional office building. Electronic signature is an important part of that work-from-anywhere toolkit.
Though e-signature has been legally recognized for decades, some businesses have been reluctant to replace traditional ink-and-paper processes. In the last two years, all of that changed. As pandemic disruptions closed down office buildings, organizations of all sizes in all industries began using e-signature to keep business moving. By the time teams returned to a more traditional working environment, e-signature was a permanent part of everyday operations.
In parallel, customer expectations were undergoing their own shift. As transactions moved to the cloud, customers got comfortable with the speed, ease and flexibility of the anywhere economy.